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Acceptable Use Policy

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This acceptable use policy governs your use of the services we provide. Your use of our services means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our terms and conditions. QuickHostUK may modify this Acceptable Use Policy at any time and without notice.

The acceptable use policy aims to prevent overload of our infrastructure, abuse, and inconvenience to other users. Overloading our infrastructure and inconvenience to other customers may be caused by individual users who use much more resources than the average of similar customers. QuickHostUK reserves the right to monitor the number of resources and filter or limit any excesses.

The shared hosting and reselling platforms allow ‘unlimited’ disk space for normal ‘website files’ only. This excludes email which is limited to two (2) gigabytes per mailbox. Mailbox space can be upgraded as needed. This also excludes any other files that are not part of the website such as backup files. Backup files should be downloaded locally or transferred offsite.

For websites or servers that allow downloading of video, audio, or other files or any streaming service such as VPN we reserve the right to impose a bandwidth limit of fifty (50) gigabytes per month. If the amount of network traffic differs significantly from the average, QuickHostUK will contact the customer about how to normalize the usage. If the customer does not normalize the usage, QuickHostUK will work with the customer to block (temporarily) network traffic, cap the network speed, or charge the customer an additional fee for excessive usage.

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